Effective Date: September 9, 2019Last Updated: June 18, 2021
We collect information that identifies, describes, or is reasonably capable of being associated with you ("Personal Information"). The following sections discuss the categories of Personal Information we collect, the sources we collect information from, and the business or commercial purposes we use your Personal Information.
We may collect the following Personal Information directly from your activity on our website.
We use this information to operate our website, improve and customize our products and services, understand how we can exceed your expectations, and evaluate the effectiveness of our marketing and advertisements. We share some of this Personal Information with our service providers, such as our data analytics providers.
If you check out on our website or place an order over the phone we collect the following Personal Information from you.
We use this information to fulfill your orders and process your payment. We also use your information to provide you a receipt or order confirmation, deliver order updates, and otherwise communicate with you about our products and services.
If you register as a member with us, we collect the following Personal Information from you.
We use this information to manage and maintain your member account with us. We also use this information to communicate with you about your account, any orders you place, and our products and services. We also use this information to enable you to tell friends about our services, for example when you use our "tell a friend" feature, we use the information you provide to send the communication.
If you choose to link or sign in to your social media accounts with us, we collect the following types of Personal Information from your social networking sites, depending on the terms of the social media site. If you use your social media account, we are not required to request further permission to collect information accessible through that account.
We use this information to connect and communicate with you. We may also use your information to conduct market research or tell you about products, services, or special offers on our own products or third-party products you might find interesting.
If you participate in our contests, giveaways, surveys, or similar events, we may collect personal identifiers from you, such as your name, age, number, email address, or mailing address. We use this information to run the contest or giveaway.
If you contact us by using the Live Chat feature on our website, sending us an email, or by calling our customer service, we may collect the following Personal Information from our service providers or directly from you.
We use this information to provide customer service; respond to your requests for help, comments, or concerns; and to improve our products and services.
If you wish to prevent Cookies from tracking your activity on our website or visits across multiple websites, you can set your browser to block certain Cookies or notify you when a Cookie is set. If you block Cookies, certain features on our website may not work. For more information on how you can customize your browser's Cookie setting please visit the link to your web browser below:
We do not knowingly collect information from children under 13 years old. If we become aware that we have collected information from a child under 13 years old, we will delete such information from our records. If you are a parent or legal guardian and believe your child has given us information and you did not provide consent, please contact us at firstname.lastname@example.org or (800) 822-7538.
If you are a California Resident, you may have the following privacy rights under the California Consumer Privacy Act ("CCPA").
You may have the right to request more information about how we have handled your Personal Information in the past 12 months, including:
You may have the right to receive a copy of your Personal Information. You may exercise this right twice per 12-month period.
Under certain conditions, you may have the right to request that we delete your Personal Information. However, we may decline to process this request if we believe we have an applicable exception under the law.
The CCPA requires notice and an opportunity to opt-out from certain disclosures of Personal Information considered to be a "sale" as defined in the CCPA. We may collect your internet and network information, including unique online identifiers, internet and network activity, device identifier, Internet Protocol address, browsing history, search history, and information about how you interact with our website. We may disclose this information to third-party marketing companies, social media platforms, or data analytics providers that support our online marketing efforts, deliver meaningful ads to you, and help us improve the use of our services.
We do not have actual knowledge that we collect or disclose information from individuals under 16 years old. You or your Authorized Agent may request to opt-out of certain disclosures of your Personal Information by submitting a request to email@example.com.
To submit a request to exercise these rights you may use one of the following methods:
Please direct all requests to the attention of Privacy Compliance. Please clearly state that the request is related to "Your California Privacy Rights," indicate which type of request you are making, and provide your name, street address, city, state, zip code and an e-mail address or phone number where you may be contacted. We are not responsible for notices that are not labeled or sent properly or that do not include complete information.
Before responding to your request, we must first verify your identity using Personal Information you recently provided to us. If we are not able to verify your request we will contact you for more information. If we are unable to verify your identity after a good faith attempt, we may deny the request and, if so, will explain the basis for the denial.
You may designate someone to submit requests and act on your behalf (an Authorized Agent"). To do so, you must provide us with written permission to allow your Authorized Agent to act on your behalf. If necessary, we may also require you to verify your identity before we disclose Personal Information to your Authorized Agent.
Some web browsers or smartphones have the ability to set "Do Not Track" requests to block user activity from being tracked across web pages or devices. Our website does not recognize "Do Not Track" signals.
We will not unlawfully discriminate against you for exercising any of these rights.
When you use this website, you may find links to other websites we don't own or control. We are not responsible for the content or any other aspect of these third-party sites, including their collection of your Personal Information. You should review their terms and conditions and privacy policies before proceeding to that site.
If you have a questions about this Policy or our privacy practices, you may contact us at firstname.lastname@example.org or (800) 822-7538. You may also write to us at the following address:
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